Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@seruvina.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Seruvina is operated by Shenzhen Tiqubang International Trading Co., Ltd.
Company Name: Shenzhen Tiqubang International Trading Co., Ltd.
Address: Room 1310, Nos. 4 and 5, Mabu New Village Lane 8, Mabu Community, Xixiang Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, China (Qianhai Cooperation Zone)
Phone: +86 18672522678
Email: support@seruvina.com